Privacy Policy

Introduction

This Privacy Policy describes how VANKAL AGRI SOLUTIONS PVT LTD and its affiliates ("VANKAL AGRI SOLUTIONS PVT LTD", "we", "our", "us") collect, use, share, protect or otherwise process your personal data through our website https://vankalagri.netlify.app/ ("Platform").

By accessing this Platform, you agree to this Privacy Policy, the Terms of Use, and applicable laws. If you do not agree, please do not use the Platform. We do not offer services outside India, and data is processed/stored in India.

Collection

We collect personal data when you interact with the Platform. This includes name, DOB, address, phone, email, payment information, biometric data (if enabled), etc. You may choose not to provide certain info, but that may limit access to features.

We may also track your usage, preferences, behavior, and transaction history. Third-party partners may collect your data under their privacy terms. We are not responsible for third-party policies. Beware of fraudulent emails/calls asking for sensitive info—report such incidents to authorities.

Usage

We use your personal data to provide and enhance our services, assist partners, improve customer experience, communicate with you, prevent fraud, enforce terms, conduct surveys, and more. You may opt out of marketing communications.

Sharing

Your data may be shared with internal entities, affiliates, sellers, logistics, payment partners, etc., to deliver services and fulfill legal obligations. We may disclose data to law enforcement or regulatory agencies when required by law or good faith belief.

Security Precautions

We follow reasonable security practices to safeguard your data. Despite our efforts, internet transmission is not entirely secure. Users are responsible for maintaining their account credentials.

Data Deletion and Retention

You can request account deletion from your profile or by contacting us. If services are pending, we may delay deletion. We retain data as required by law or to prevent fraud. Anonymized data may be retained for research.

Your Rights

You may access, update, and correct your personal data through the Platform.

Consent

By using the Platform or providing info, you consent to our collection and use of your data. You may withdraw consent by contacting us, but this may affect access to services. Withdrawals are not retrospective.

Changes to this Policy

We may update this Privacy Policy periodically. Please review it regularly. Significant changes may be communicated as per applicable laws.

Grievance Officer

Grievance Officer: Lalit Nandwana
Designation: CEO
Company: VANKAL AGRI SOLUTIONS PVT LTD
Address: 240, Ganpati Plaza, M.I. Road, Jaipur 302001
Phone: 0141 4786753
Support Hours: Monday – Friday (9:00 AM – 6:00 PM)